Every game that leaves our facility is programmed, tested and inspected by an experienced staff member. We take great pride in the products we sell and do not believe in cutting corners to save costs. Every effort is made by our employees to build a top quality game for you. Each and every game is turned on for 24 hours prior to shipping to eliminate any faulty products leaving our facility.【detailed】

Maintenance is very minimal. Periodically vacuum or blow out the power supply. It has a cooling fan in it and draws in dust from the air and will need to be cleaned on occasion. Bill acceptors also may need to be cleaned if they start refusing money or get finicky. Simple instructions can be found here. We recommend that you turn off your machine when not in use to extend the life of its components.【detailed】

We provide toll free tech support for the life of the product to the purchaser. Game settings can easily be changed over the phone by anyone who aks us.【detailed】

Defective or items damaged in shipment can be returned within 10 days at no cost to you; we will pay the return shipping charges. Game boards, parts and supplies can be returned within 10 days and may be subject to a restocking charge of up to 30%. Complete games are not returnable since all games are built specifically for you when your order is placed. Please contact Sunny Company immediately if there are any issues with your order.【detailed】

Game boards, parts and supplies are normally shipped within 3 working days. Complete gaming machines are shipped in 15-20 business days. All complete gaming machines are built to order and tested before shipping. 【detailed】